Questions? See the contact information for each region’s specialist at the bottom of this page or request an appointment with an MFRS Specialist here!

Military & Family Readiness Specialists are located throughout Idaho, to serve the needs of Service Members and their Families by providing Six Essential Services. Whether PRE-, DURING- or POST- deployment, they offer information and referral service to all Service Members and their Families, regardless of branch of service or duty status.

These essential services are provided by a team of Support Specialists in regions across the state which include the following:

Legal Resource & Referral

Assistance with Power of Attorney/Wills
Information and assistance with Service Members Civil Relief Act
Assistance with referral for ESGR

Financial Counseling, Education & Readiness

Debt Reduction, Credit Creation & Credit Repair
Financial Education & Training Briefings
Military Benefits & Retirement Planning
Security Clearances & Litigation
FREE In-Person & Virtual Financial Counseling Service

Tricare Resource & Referral

Provide general information on insurance benefits
Assist with Tricare Medical and Dental applications
Assist with finding local participating providers
Assist with challenging claim denials

ID Cards and DEERS

Provide information on DEERS Rapid Centers
Assist with obtaining and ID Card

Crisis Intervention & Referral

Provide assistance with the following
Domestic Abuse
Child Abuse/Neglect
Danger to Self and/or Others
Abuse/Neglect of a Vulnerable Adult

Community Information & Outreach

Provide a list of local community resources including, but not limited to the following:
Child care resources and referral
Referral to a local financial resources
Help finding a local Family Readiness Group to assist with Family Readiness

EFAC (Emergency Family Assistance Center)

Provide information, referral, and follow-up to service members and their families during an emergency event (i.e. natural and/or man-made disaster situations), provide comfort and support in regaining normal functions of individuals to lessen the impact of the event.

EFMP (Exceptional Family Member Program)

Connect with ARNG EFMP Program.
Assist with EFMP Application.

Contact Your Local Service Member & Family Support Specialist

Military Family Readiness Lead, Cassandra Rzepa
cassandra.k.rzepa.nfg@army.mil | (208) 272-7532 c. 208-608-3816

Boise, Diann Scheetz
diann.l.scheetz.nfg@army.mil | (208) 272-4355 c. 208-608-8204

Boise/Caldwell, Glen Fuchs
glen.w.fuchs2.nfg@army.mil | (208) 272-7311 c. 208-608-8230

Boise, Megan Geary
megan.j.geary.civ@army.mil | (208) 272-8327

Lewiston, Keesha West
keesha.l.west.nfg@army.mil | (208) 272-7432 c. 208-608-8185

Idaho Falls, Beverly McLendon
beverly.l.mclendon.nfg@army.mil | (208) 272-7774 c. 208-608-8042

Pocatello, Hiedi Young
hiedi.b.young.nfg@army.mil | (208) 272-7188 c. 208-608-3888

Twin Falls, Sonya Nowland
sonya.d.nowland.nfg@army.mil | (208) 272-7029 c. 208-608-3969

Post Falls, Brandi Stordahl
brandi.s.stordahl.nfg@army.mil | O: 208-272-7580 C: 208-608-3895

Air Family Readiness:

HEATHER L. ECHOLS, Civ, IDANG
Airman & Family Readiness Program Manager
3787 W. Aeronca St. Bldg 151
Boise, ID 83705
Comm: 208-422-5470
Cell: 208-513-3430